Free scanįreelance Artist Kevin.S Email: - Web Site: For anyone who finds this thread later, the issue preventing installation for me isn’t fixable. I have used system mechanic for years do you have anything like system mechanic ? you can do a free scan but you have to own it to fix stuff but it can tell you what might be going on or any listed errors. There could be some windows or hard drive directory errors you are having. once you have everything deleted try installing again in administrator mode. ![]() if you are good with windows you can go to windows search and type, "event viewer" and take a look at your logged errors. documents or files delete it go to control panel make sure no reallusion anything shows up in the uninstall list. Check This PC: documents folder/ for any RL. C drive : temp folder check if any reallusion related items. go to C drive / program files (x86) get rid of any reallusion folders. users/ public/ public documents/ see if there is a reallusion folder there delete it go to C drive / program folders/ get rid of any reallusion folders. ![]() Its a pain but you have to make sure everything is gone for a clean install. Im starting to think it could be system related make sure windows it up to date, also make sure the system clock and date are set correctly. ![]() Do you have any virus software loaded like Nortons or macafee.make sure that is disabled. Back up any project files you have before doing anything. Same thing happens with Character Creator 3 installer. It's weird cause with Iclone installer it gets past the "verifying serial number" part fine - it's just when it gets to "configuring product information" ("Setting up product information, please wait.") it then crashes out (well, it entirely disappears). But yeah exactly the same thing happened. This is so helpful, thanks so much! I just went in and deactivated the software, then restarted, and tried to install once again.
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